Le Manoir is the controller for the processing of your personal data.
We do not process directly identifying information about you, such as your name, address, phone number, etc., unless you yourself provide us with your personal data, for example, through a contact form on one of the pages on our website, or when you contact us directly by e-mail.
We will, however, process certain non-directly identifying data when you visit our website, such as the type of browser you are using, the operating system you are using, your IP address, etc.
We process personal data for the technical and functional management of our website and to make the website easy to use. By using your data, we can check how our website is used and we can improve its content and layout. This data also allows us to adequately secure our website.
We process this data based on the legitimate interest of Le Manoir in providing a well-functioning and secure website.
We process your personal data when you wish to be kept informed of our activities. We also use this information to inform you about subjects that might be of interest to you.
To this end, we can process data such as your name, your company name, your address, your e-mail address, your preferred language.
We process this information based on your consent or based on the legitimate interest of Le Manoir to keep its clientele informed of its activities and services. You are free to choose to provide us with your personal data for this purpose, and you may withdraw your consent at any time (see Question VI).
If you ask us a question by telephone, via the contact form on the website or by e-mail, we will process your personal data in order to answer that question.
For this, we can process data such as your name, your contact information, your correspondence with Le Manoir, and any other personal data you provide that may be relevant to answering your question.
We process this information based on your consent. You are free to choose to provide us with your personal data, and you may withdraw your consent at any time (see Question VI).
IV. Who has access to your personal data?
Le Manoir makes use of third parties to perform certain (processing) activities such as hosting the website, etc. Le Manoir concludes a processing agreement with the parties that have access to personal data for the performance of their services.
We do not provide any personal data to other parties except when required by law or by court order.
For the sending of our mailing campaigns, we make use of software from an external service provider. This means that it is possible that your data is processed outside the European Economic Area.
Le Manoir takes reasonable security measures to protect your personal data from destruction, loss, modification or any other unauthorised processing.
Le Manoir does not store your personal data for longer than necessary for the purposes for which it is stored.
You have the right to request free access to the personal data processed by Le Manoir, to request the correction or removal of your data or to request a restriction of the processing. You may also request the portability of your data and you may object to the processing of your personal data, without substantiation in the case of direct marketing, or substantiated in other cases.
When the processing of your personal data is based on your consent, you may revoke this at any time. Revocation of your consent does not affect the lawfulness of the processing based on consent before withdrawal.
You can direct your request based on the above rights to firstname.lastname@example.org or by post to the above address. Le Manoir cannot handle your request without proof of your identity. Please note that the applicable legislation may impose conditions on exercising the above rights.
You also have the right to file a complaint with the supervisory authority.
This is the policy of Le Manoir with respect to cookies.
Cookies are small, simple text files that your computer or mobile device saves when you use our website. They ensure that you are recognised when you visit the website again.
We use first-party cookies (website owner cookies) as well as third-party cookies, session cookies and permanent cookies:
You can change your cookie preferences at any time using your browser settings:
Please note that if you block cookies, certain parts of the website or some graphic elements may be unusable, inaccessible, or not visible or poorly visible.
Reservierungen, die nach dem 1. Juli vorgenommen wurden, werden im Falle einer Stornierung nach einem Covid-19-Vorfall vollständig zurückerstattet.