Terms and Conditions

Article 1: This contract is intended exclusively for the reservation of one or more stays in the Bed and Breakfast or exclusively for the rental of one or more holiday houses at the estate “Le Manoir” in La Forge at 46200 Souillac.

 

Article 2 – length of stay: This contract is concluded for a fixed term and the customer can not under any circumstances claim any right to remain in the premises.

 

Article 3 – conclusion of the contract: The reservation becomes effective when the customer has sent to the owner a deposit of 25% of the total amount of the price of the stay with a minimum of 50 euro.

 

Article 4 – rental in a personal capacity: The lease concluded between the parties can in no way benefit, even partially, to third parties, natural or legal persons, unless the owner’s written agreement.

Any breach of this last paragraph could result in the immediate termination of the lease to the fault of the tenant, the proceeds of the lease remaining permanently acquired from the owner.

 

Article 5 – cancellation by the customer: Any cancellation must be notified by letter or email addressed to the owner.

Cancellation before the beginning of the stay: The following amounts will be fixed and definitively acquired by the owner:

  1. more than 56 days before arrival: the first installment; and
  2. between 0 and 56 days before arrival: 100% of the total price

 

If the client does not appear before 7pm on the day scheduled for the beginning of the stay in the B&B or not within 24 hours of the date of arrival in case of rental cottage, this contract becomes void and the owner can dipose of his bed and breakfast or cottage. The deposit remains with the owner who reserves the right to claim the balance of the price of the stay.

 

In case of shortened stay, the price corresponding to the initial stay remains interily acquired by the owner.

Additional services not consumed will be refunded.

 

Article 6 – cancellation by the owner: When before the beginning of the stay, the owner cancels the stay, he must inform the customer.

The customer, without prejudging recourse for the repair of any damage suffered, will be refunded immediately the sums paid.

 

Article 7 – no withdrawal: For reservations made by mail, telephone or via internet, the client does not benefit from the withdrawal period in accordance with Article L121-21-8 of the French Consumer Code.

 

Article 8 – arrival: The client must appear on the specified day and at the times mentioned on the confirmation. In case of late or delayed arrival, the customer must inform the owner.

 

Article 9 – payment of the balance: The balance is to be paid at least 8 weeks before arrival at Le Manoir.

Consumption and additional services not mentioned in this contract will be paid at the end of stay to the owner.

 

Article 10 – tourist tax: The tourist tax (“taxe de séjour”) is a local tax that the customer must pay to the owner who then transfers it to the Treasury.

 

Article 11 – deposit or guarantee: Upon arrival of the tenant of the cottage, a security deposit of 150 euro is required by the owner to cover eventual damage to the house and /or housing furniture and objects caused by the lessee, as well as the loss of keys or objects.

 

Article 12 – obligations of the tenant

  • The tenant will peacefully use the rented accommodation as well as the furniture and equipment according to the destination which has been given to them by the lease. He will be liable the deteriorations and losses which could occur during the duration of the contract in the premises of which it has the exclusive enjoyment.
  • The tenant will maintain the rented accommodation and will make it in a good state of cleanliness at the end of the contract. If items listed are broken or damaged, the lessor may claim their replacement value.
  • The tenant will not be able to exercise any recourse against the lessor in case of theft and depredations in the rented places.
  • The tenant can not oppose the visit of the premises if the lessor or his agent make the request.

 

Article 13 – beverages: For our guests in rooms we have installed a minibar and coffee and tea corner. We request you to use this and not bring your own beverage. The gîtes are fully self-catering and have their own kitchen with fridge.

 

Article 14 – WiFi: There is free wifi in the rooms and gîtes. The use of the internet during the rental period is entirely at the responsibility of the tenant. All internet traffic is registered on our IP address, illegal download is forbidden.

 

Article 15 – use of the premises: The client must respect the peacefulness of the premises and make use of them in accordance with their purpose. He will avoid any noise likely to annoy the neighbors. He is committed to make the rooms and cottages in good condition.

During the rental period the cleaning of the cottage is the responsibility of the tenant. The amount of the cleaning fee at the end of the stay is based on the calculation mentioned in the description.

 

Smoking indoors is not permitted. If we notice that this is happening anyway, extra costs will be charged.

 

Article 16 – capacity: This contract is established for a specific number of persons. If the number of clients exceeds this number, the owner is able to deny additional customers.

This refusal can in no way be considered as a modification or a breach of the contract at the initiative of the owner, so that in case of departure of a number of customers higher than those refused, no refund can be considered.

 

Article 17 – animals: The booking confirmation specifies whether the customer can stay with a pet. In case of non-compliance with this clause by the customer, the owner may refuse the animals.

This refusal can in no way be considered as a modification or a breach of contract on the initiative of the owner, so that in case of departure of the customer, no refund can be considered.

 

Article 18 – insurance: You remain jointly and severally liable for all loss and / or damage to the holiday home, the swimming pool, the garden and the interior (inside and outside) of this, if this is the result of acts or omissions by you or third parties that you have entered the premises with your consent.

 

The tenant is required to be insured by a resort type insurance contract for these various risks.

 

Article 19 – payment of charges: At the end of the stay, the tenant must pay to the owner, the expenses not included in the price.

Their amount is established on the basis of calculation mentioned in the present contract and in the descriptive card and a proof is given by the owner.

 

Article 20 – disputes: Any claim relating to a stay must be sent by letter, as soon as possible to the owner.

 

Souillac, March 3, 2019.